Kia ora, I'm Scarlett
I’m an empathetic and energetic user experience designer. I bring curiosity and big picture thinking to my work and love to search for the differences between wants and needs.
I'm passionate about solving problems for people. With my creativity grounded in research, and my love of engaging with people, my curiosity helps me uncover the root of the problem. I thrive on projects where I can explore all of the context and environments that could influence human behaviour towards a product.
My work
My experience is focussed across research and experience design, and my key skills are using user research to create research driven design decisions. Below are some projects that highlight my skills and experience.
Research and UX design
The Automobile Association
Redesigning a product to change a user behaviour that has proved stubborn and brings caution with change
View case study
Research and strategy
Immigration New Zealand
Designing one website to meet specific personal needs, but for hundreds and thousands of users
View case study
Research
Environmental Protection Authority
Supporting a change from a website designed for business needs, to a website designed for user needs
View case study
Research and content strategy
Auckland Transport
Designing a content strategy to streamline web content creation, and an achievable approach to execute it
View case study